Lotte Card Customer Center’s ARS number varies depending on the service. The Lotte Card Customer Center operates through online consultation on the website. In the case of online services, consultation may be restricted for some tasks that require identity verification. Now, let’s learn about how to use Lotte Card’s customer center for each service.
Go to Lotte Card Customer Center
[Contents]
Lotte Card Customer Center Representative Number
Lotte Card Customer Center Agent Connection Number
Lotte Card Customer Center Financial Service ARS
Lotte Card Customer Center Loss Report Limit Approval ARS
Lotte Card Customer Center Email Consultation
Lotte Card Customer Center Representative Number
The main phone number for Lotte Card Customer Center is 1588-8100. Lotte Card loss and cancellation reports, and voice phishing damage reports are available 24 hours a day, 365 days a year, and counselor connections are available from 9 a.m. to 6 p.m. on weekdays.
If you leave your contact information when the consultation connection is delayed, you can use the callback consultation service where a counselor will contact you again. You can call Lotte Card Customer Center’s main number, 1588-8100, select consultation connection, and enter the number to be contacted.
Lotte Card Customer Center Agent Connection Number
Connect to the Lotte Card Customer Center main phone number at 1588-8100, then press 1 for digital ARS and 2 for ARS. You can select ARS by speaking 3 times. When connecting to an agent, select ARS (press twice) and press the agent connection mobile number.
Lost inquiry voice phishing 8→0
Personal member agent connection transfer number is 1 → 2 → 0
Affiliate member 2→0
New card application 4 → 1 → 0
Non-member inquiries 0
Check Lotte Card Customer Center ARS right away
Lotte Card Customer Center Financial Service ARS
For information related to financial services at the Lotte Card representative customer center, please call ARS 1588-8200 or 1577-8200. In the financial service ARS, you can check the inquiry, application, processing results, usage history, etc. of short-term card loans (cash advances), deposits to your payment account or other bank accounts in your name, and long-term card loans (card loans).
Lotte Card Customer Center Loss Report Limit Approval ARS
Lotte Card loss and limit approval can be processed directly by calling 1588-8300. You can use this customer center number to make special inquiries, voice phishing damage reports, loss and cancellation, confirmation of loss, and reports of acquisition of another person’s card. You can also process transaction approval and cancellation.
Lotte Card Customer Center Email Consultation
Lotte Card’s online customer center also provides consultation via email. First, log in to the Lotte Card website and apply for email consultation.
E-mail consultations will be responded to sequentially from the same day as long as they are received by 5 PM on weekdays. If received after 5 PM on weekdays or on weekends and public holidays, you will receive a response the next day. Email response consultations may vary depending on the volume and content of applications.
Additionally, emails cannot be answered for tasks that require identity verification. For immediate payment with Lotte Card, change in my information inquiry, usage history (sales slip), change in card payment date, postponement of payment amount, check limit, report of loss, cancellation of loss report, etc., you must consult with the Lotte Card representative customer center at 1588-8100. do.
When using the Lotte Card Customer Center, you may be charged 39 won per 3 minutes for domestic landline calls and for mobile phones, you will be charged based on the applicable mobile carrier usage rate. Overseas, you can call the Lotte Card Customer Center at 82-2-1588-8100, and for loss report approval, call 82-2-1588-8300 / 82-2-2280-2400.
If you have any further questions regarding Lotte Card Customer Center, please refer to the Lotte Card website.