Know what to do if you are being phishing
보이스피싱 당했을때
Since Korea is an IT powerhouse, as the culture of the Internet has become accustomed to it, various criminal acts using it are surprisingly evolving these days. Could something like that happen to me? It’s easy to think complacently. Here are some of the measures that you should know about on a daily basis and what you should be aware of in situations where you are exposed to these damages.
Before you report it to the police and the bank, we’ll show you how to do it yourself. If you or your family is voice phishing, or if there is such a deep concern, the first thing to do may be different depending on the situation, so you can proceed with the items that need to be dealt with.
Whether or not you can find out how the contact was reached, the important thing is to think about how far your personal information has been leaked. Usually, it is for identification purposes and often asks for identification, but in this case, if it has already been sent, it can be safe to report the loss of your resident registration card and driver’s license even if you have not suffered financial damage. There are 3 ways.
The first is to visit the community center in person.
The second is to report the loss by accessing the government24 homepage with a joint certificate. Even if you report late, if the report is received, it will be registered as a lost resident registration card after checking the person in charge.
Third, in the case of a driver’s license, visit the police station, not the community center, and apply for reissuance. You can save time by contacting the relevant jurisdiction and knowing the necessary documents before visiting.
If your identification card is leaked, it is recommended that you report the loss of your credit card and bank account as your identity may be stolen in various ways and various applications may be received.
Call the branch of the bank suspected of leakage or contact the representative customer center, but it is safe to inform them that the connected security card and OTP are also lost and get a replacement.
If a resident registration card is a means of verifying an individual’s identity offline, it will be a certificate online. Similarly, if a joint certificate has been used for any authentication, it can be safe to discard it and reissue it.
However, if the certificate is discarded blindly, it is impossible to report the loss online, so if you do not have time to visit each institution in person, you must report the loss and then go through the destruction procedure.
In general, we wonder what could happen just because of the leaked ID according to common sense, but just as we thought we would never be victimized by voice phishing, we do not know how we will be harmed. Therefore, if some of the information related to the credit card has been transmitted or if you feel that such concerns are serious, contact the card company to file a loss report.
You can call each card company individually, but it’s better to process it as quickly as possible, so designate one and contact them and request collective loss registration.
Lotte, BC, Samsung, Shinhan, Woori, Hana, Hyundai, Kookmin Card, and various financial institutions such as Gyeongnam, Gwangju, Daegu, Busan, Suhyup, Jeonbuk, Jeju, Citi Korea, Enterprise, Nonghyup, First Bank, Kakao, and K Bank Loss can be reported.
Even though it was unintentional and unknowing, it is possible to be charged with my account being used for voice phishing, so measures are needed to prevent further damage even if the information is not submitted voluntarily.
This can be prevented by registering in the accident prevention system. This is to ensure that no additional accounts, cards or loans are executed in my name. One unfortunate thing is that most banks in the 1st financial sector are available, but there are cases where 2nd finance is not possible, so please note that.
Accident Prevention System Homepage – Identity verification – Registration (Cancellation is also possible)
Unless you do a search, you don’t know if there is a mobile phone number opened in your name. Since such damage can occur even when voice phishing occurs, it is recommended to take measures to prevent new registration and change procedures so that it is not used as a cannon phone.
It’s a service called MSAPER. It is not possible on mobile, so you can access the site from a PC and sign up only if you have a joint certificate. If there is a branch of a telecommunication company nearby, you can visit and apply for it in person, and if you have any, please check if there is a mobile phone registered under your name (which I do not know).
When faced with an unexpected crisis situation, it can be difficult for people to make rational decisions. Or, since it is often handed over insignificantly, what could be called personal information? If you go through the blocking procedures one by one while taking notes, you can deal with it without missing it.
Shall we think of some valuable information about me that can confirm me now?
Identification (resident registration card, driver’s license)
Public certificate & security card or OTP
Credit card
Bank account
cell phone
If voice phishing is suspected even though you did not receive a call or respond somewhere, it may be due to something you inadvertently pressed. For example, a malicious program may have been installed on a mobile phone or PC, and my information stored in each device may have been leaked. Therefore, resetting your phone or PC to delete all settings can also be a way.
In the case of mobile phones, the initialization procedure differs depending on Samsung, Apple, and LG, so if you cannot afford it or contact the customer center, simply refer to the following procedure.
Samsung phone: Settings > General > Reset > Reset the entire device
LG phone: Settings > General > Backup & reset > Phone reset at the bottom right
Apple Phone: Settings > General > Reset iPhone > Erase All Content and Settings
That’s it for today. Hope you have safe and enjoyable days.