우리카드 분실신고Woori Card users can apply for reissuance through the official app, homepage, branch office, or Woori Card customer center if the card is lost or the card in their possession is damaged and cannot be used.
Card reissuance through Woori Bank branches and customer centers is available only during business hours, while card reissuance applications through the Woori Card website and smart app are available from 08:00 to 23:00, 365 days a year.
Request for reissuance of Woori Card by visiting a branch office is available only during bank business hours from 09:00 to 16:00 (weekdays).
In order to apply for Woori Card reissuance, you must bring an identification card (resident registration card, driver’s license, etc.) .)
Request for reissuance is also supported through the Woori Card Customer Center. The Woori Card customer center phone number is 1588-9955, and the consultation hours are from 09:00 am to 18:00 pm on business days.
▶ Connect to ARS by phone at 1588-9955 >> 1. Personal >> 8. Reissue card, change password or 0. Employee connection (Card loss report and approval are supported 24 hours a day, 365 days a year.)
Card reissuance application through the Woori Card app and homepage supports the service from 08:00 to 23:00, 365 days a year. Reissuance is divided into lost reissuance and damaged reissuance, and in case of damaged reissuance, the card can be used with the existing card until a new card is used.
1) My Card on the Woori Card website → Report loss/reissue/cancellation → Request for reissuance of loss/application for reissuance of damage
2) Smart App Customer Center → Request for card reissuance → Request for reissuance of lost card/Application for reissuance of damaged card
Questions Are you automatically issued and sent when the expiry date of the Woori card you are using is running out?
Answer Not all users can be automatically reissued even if their Woori Card expires.
A new card with a changed expiration date is issued only to users who are deemed suitable for continued use of the card based on criteria such as card use, payment, and overdue. notifies you.
If you do not want to renew the Woori Card, contact the Woori Card Counseling Center (☎ 1588-9955) by the end of the following month after notifying the recipient of automatic renewal, and your card will be excluded from automatic issuance.
If automatic renewal is not issued according to internal standards, you can check whether automatic renewal issuance through the Woori Card Consultation Center.
