Most situations where you need to call your bank’s customer service center are to save time or to resolve a troublesome situation. The most common reason is loss of card, followed by loss of OPT, voice phishing inquiries, and consultation due to errors in the bank’s website or banking app. Today, following Kakao Bank and Toss Bank, we organized K-Bank customer center phone numbers and organized ARS numbers for each task to quickly connect to a representative. For information on all K-Bank Customer Center operations, it would be a good idea to check the K-Bank website (web version) below.
K Bank Customer Center ARS agent connection details
• K Bank Customer Center
• Customer service phone number
• Departmental ARS number
• Find the customer service phone number (ARS) using the banking app.
📌 Related Posts
✅ Summary of how to connect to an ARS agent at Kakao Bank Customer Center
✅ How to use Toss Bank customer center and website
K Bank Customer Center
K Bank Customer Center Job Types
K Bank’s customer center is the best organized among the three internet banks. In other words, it can be said that user convenience was taken into consideration as much as possible. It’s a subjective evaluation, but looking at the customer center alone, I think it was well organized in the order of K Bank > Kakao Bank > Toss Bank. Of course, this refers to convenience for first-time users. After using it a few times, you won’t be able to feel much of a difference.
Customer service phone number
K Bank Customer Center Main Number
Customer center phone number information can be found on the K Bank website in the following order: K Bank Home > Customer Center > Telephone Consultation. The phone numbers are divided into banking, card, overseas, and customer voice numbers. The last customer voice is a number for complaints and compliments on the K-Bank website or banking app. It can be seen that it is mainly for claims purposes.
Departmental ARS number
Departmental ARS number
To connect to a departmental counselor, you must use the main number, 1522-1000. For accident reports such as loss reports and voice phishing, dial 8 when ARS guidance appears, and for other banking services, dial 0 after connecting to ARS. Unfortunately, the method of directly connecting to a counselor is not disclosed. If the waiting time is long, it may take longer to guide you to chatbot consultation. In my experience, waiting for a phone call is better than waiting for a chatbot. If the text in the image is difficult to see, please refer to the ARS number information on the K Bank website below.
⏩ View K-Bank Customer Center telephone consultation ARS number information
Find customer service phone number (ARS) using banking app
After running the banking app, 'All' click
Click the customer center icon
Click for phone consultation
Click for ARS speed dial information
Check customer service phone number (ARS) using banking app
The web version is much easier to view, but there is also a way to find the customer service phone number through the banking app. After running the K Bank app, click ‘All’ at the bottom of the screen and you will immediately see the ‘Customer Center’ icon. The main number and phone number for each task appear, but ‘ARS speed dial information’ is written in small letters. You can find it by looking closely at the arrow in the image above.
The K Bank website and banking app contain almost similar product information and customer center content, but if you are looking for detailed information, for example, product descriptions of financial products, we recommend using the website rather than the app. The K Bank homepage can be accessed through the link below.