If you need legal help while you’re working, the Department of Labor’s Helpline is an easy way to get the information you need. In this article, you’ll learn more about the number, hours of operation, areas of assistance, and how to use the center.
What the DOL Helpline does
The DOLC is a service that provides labor law and policy advice for workers and employers. It’s a place where you can get professional advice on issues like wage arrears, wrongful termination, and workplace harassment. The help center makes it easy to get the information you need.
Contact and operating information for the Helpdesk
If you’d like to speak to someone, you can reach the Helpdesk at 1350, which is the main phone number. Hours of operation are 9am to 6pm on weekdays. Additionally, you can reach us at 1522-9000 for workplace bullying and sexual harassment. In addition to phone counseling, we also offer online and chatbot counseling services, giving you multiple ways to reach us.
Key counseling services offered
The center provides support in several areas. First, labor law consultations include how to draft labor contracts and working hours regulations. Secondly, there is counseling on wage arrears and unfair dismissal, and thirdly, there is guidance on how to deal with and report workplace bullying and sexual harassment. Finally, you can also get advice on the four major insurances and unemployment benefits.
Available consultation methods
The MOELC offers a variety of consultation paths. Online counseling is available at 1350.moel.go.kr. They also support email consultations, and you can ask questions in real time through their chatbot service. For in-person consultations, you can visit the nearest local employment and labor office, but an appointment is required in advance.
Frequently asked questions
If you need to contact us after hours, you can do so through our online consultation service. Foreign workers are also welcome to apply, so check out the services available in various languages.
Armed with information like this, workers can feel safer and legally protect their rights. It’s important to take advantage of the consultation center to get the information you need.