구글플레이 환불2023. 4. 26. 08:20
You can request a refund from the Google Play Store for purchases made on the Google Play Store, such as apps, games, books, music, and movies.
The period for requesting a refund is generally within 48 hours of purchase, and payment cancellation may be possible after that depending on the developer’s policy. To request a refund, please follow the steps below: 1. Open the Google Play Store app. 2. Tap the Profile button at the top right of the screen. 3. After selecting “Payment & Recurring Payments”, click “Budget & Order History”.4. In your purchase history, find the purchase you want to request a refund for. 5. Click on the purchase and click the “Report a problem” button.6. Select the reason for your refund from the options. Write a note stating that you want a refund, and click the “Submit” button. Your refund request has now been received from the Google Play Store, and you will be notified by email of the processing result within 3-5 days at most.
If a refund request from the Google Play Store is not possible, or if the refund period has already passed, you may need to request a refund directly from the app’s developer. Here’s how to request a refund from the developer. 1. Open the Google Play Store app. 2. Search for the app you want to refund.3. Select an app and click on its details page.4. Check ‘Developer contact’.5. Write an email requesting a refund to the developer. Now, an email requesting a refund has been sent to the developer, and the developer will make its own judgment about the request and reply with the processing result. If you request a refund directly from the developer, you must check the developer’s refund policy, as the refund policy provided by the Google Play Store may not apply.
Refund requests from the Google Play Store are usually processed within 15 minutes. Since the Google Play Store checks your purchase history and processes refunds automatically, the processing time is very fast. However, if you request a refund from the developer, the processing time may be slightly different. This is because developers need to make their own judgments about refund requests and process them. The time it takes for a developer to verify and process a request may vary depending on the developer, and usually you can receive processing results within a maximum of 3 to 5 days. The result of the refund process will be sent to you by email. If a refund has been processed, the amount paid will be refunded to the original payment method, usually within 3-5 days.
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