Find out about Korea Express delivery inquiry online method and customer center
This rarely happens, but recently, one of the items delivered by CJ Courier was delayed, so I checked the Korea Express courier tracking site for the first time in a while and summarized ways to easily do it on mobile.
CJ Korea Express delivery site
CJ Korea Express’ site, which can be conveniently used on PC as well as mobile devices, allows not only parcel tracking but also various related tasks.
We need to quickly check the movement status of the parcel being delivered, so we go straight to the tracking service.
First, go to the Korea Express delivery inquiry site below.
Korea Express delivery tracking method
How to track Korea Express delivery online
If you went to the site, we will organize it based on the screen accessed on mobile since we are mainly using smartphones.
This is the site screen you will see if you navigated correctly.
If you simply want to track delivery, you can immediately track delivery by entering the invoice number that can be found at the shopping mall in the invoice number input field at the bottom of the main screen.
However, you can check the menu at the top where you can use not only delivery tracking but also delivery reservation and chatbot.
More detailed tasks or inquiries can be found in the menu at the top of the main screen.
If you go to the menu labeled Delivery Inquiry/Reservation, you can view various functions.
In addition to Korea Express’ parcel tracking, you can make delivery reservations, return reservations, and chatbot consultations right away on both the PC and mobile pages.
Basically, you can search using only the invoice number on the homepage’s first screen, but it is also useful information that various other reservations can be made in this way.
CJ Korea Express Delivery Inquiry Customer Center
However, if something unexpected happens, such as a delivery delay or delivery accident, you can contact us for inquiries and consultations through the customer center.
In such cases, we have organized all the necessary customer service contact information and operating hours in one place.
CJ Korea Express Customer Center
1588-1255
In addition to Korea Express delivery inquiries, you can also call the above number directly when reporting delivery-related delivery accidents. Please note that operating hours are from 09:00 to 18:00 from Monday to Friday and from 09:00 to 13:00 on Saturdays.
I looked at all the customer service contact information as well as inquiries and reservations for CJ Korea Express, which is said to be the most used courier service in Korea.
Please refer to this when tracking and using the courier service.