Are you curious about how the Rinnai Service Center can help you in the event of a malfunction related to your Rinnai gas range? In this post, we will provide important information about the Rinnai Service Center location, phone number, how to apply for after-sales service, and repair costs.
Go to Rinnai AS branch
Rinnai Service Center Location
Rinnai Service Center operates a total of 25 service centers across the country. Among these, you can receive after-sales service for Rinnai products at service centers located in metropolitan cities and provinces such as Seoul, Incheon, Daejeon, Daegu, and Busan. Rinnai’s service center addresses and regional locations are as follows.
Seoul AS
Address: 2nd floor, 63 Samhaksa-ro, Songpa-gu, Seoul (Samjeon-dong)
Incheon AS
Address: 69, Gajwa-ro 12beon-gil, Bupyeong-gu, Incheon
Daejeon AS
Address: 3rd floor, Naro Plaza, 250 Uam-ro, Dong-gu, Daejeon
Daegu AS
Address: 1st floor, 447 Dongdaerugo, Dong-gu, Daegu (Sincheon-dong)
Busan AS
Address: 5th floor, Shinsung Building, 538 Jungang-daero, Dong-gu, Busan
Go to Rinnai AS branch
How to apply for AS
You can use the following methods to request repairs to your Rinnai gas range.
Request for repair after repair by phone: You can report a breakdown by calling Rinnai Customer Center at 1544-3651.
After-sales service visit request service: You can request an after-sales service visit by visiting the Rinnai website and entering address, product information, trouble symptoms, visit request date, etc.
Additionally, if you check a few items in advance, you can solve more than 30% of the problems yourself. Check whether the gas valve is closed, whether the intermediate valve is normal, the condition of the ignition battery, and the area of the pot being used. If the problem is not resolved with these items, you will need to submit an after-sales service repair request.
Go directly to Rinnai AS visit request
Breakdown repair cost
Rinnai gas range malfunction repair costs are calculated as follows.
Free warranty period: 1 year. If a breakdown occurs within one year, repair costs are free.
Paid repair cost: If the free warranty period expires or a breakdown occurs due to user negligence, a fee will be charged. Paid repair costs are comprised as follows:
Cost of broken parts
Travel expenses (18,000 won on weekdays, 22,000 won on late nights and weekends)
technology fee
Travel fees are charged even when the driver visits and performs simple tasks.
Gas range bottom battery replacement: Sometimes gas range malfunctions can be solved by replacing the bottom battery. In this case, the cost is cheaper. We recommend using alkaline batteries.
Repair costs due to internal corrosion: If repair costs due to internal corrosion exceed 100,000 won, we recommend purchasing a new product.
Above, we have provided information on how to report a broken Rinnai gas range to the after-sales service center and the cost.
Rinnai Service Center provides prompt repairs to broken Rinnai products and operates multiple service centers across the country. We are doing our best to provide convenient service to our customers, and for the convenience of our customers, we do not cover repair costs within the free warranty period. Rinnai Service Center will always strive to ensure a safe and comfortable life for our customers. If your Rinnai gas range breaks down, please contact us at any time.