Samsung Fire & Marine Insurance has been with customers for 70 years. For those who use Samsung Fire & Marine Insurance, we introduce the phone numbers for each customer service center, how to quickly connect to a representative, business hours, and customer support center branches.
Samsung Fire & Marine Insurance logo
1. Samsung Fire & Marine Insurance website
No matter what product you use, such as a bank, card, or insurance, you need to know the details about the product. The simplest way is to use the website and customer center agents.
You can easily access the Samsung Fire & Marine Insurance website through search or below.
Go to Samsung Fire & Marine Insurance website
Samsung Fire & Marine Insurance Search
The Samsung Fire & Marine Insurance website is refreshingly colored in blue, which symbolizes Samsung. The menu at the top includes MY Samsung Fire & Marine Insurance, products, compensation, loans, retirement pension, benefits/services, and customer support menus.
In the center of the screen, frequently visited menus include contract details confirmation, insurance claim, insurance contract loan, insurance premium payment, temporary driver special contract registration, required document information, complete sales monitoring, and insurance products.
Samsung Fire & Marine Insurance website
2. Samsung Fire & Marine Insurance Customer Center Task-Specific Call Center
When you select the Customer Support menu, detailed items appear as shown below. If you look at the service usage section here, you will find call center information for each task. You can connect to the main number, but a faster way to use the Samsung Fire & Marine Insurance customer center is to connect directly to a call center for various tasks.
Go to Samsung Fire & Marine Insurance Customer Center
Samsung Fire & Marine Insurance Customer Support Menu
Samsung Fire & Marine Insurance’s call center phone numbers for each business are as follows.
Samsung Fire & Marine Insurance Representative Call Center: 1588 – 5114
Direct Customer Center: 1577 – 3339
Long-term insurance subscription consultation: 1588 – 3339
Car insurance subscription consultation: 1600 – 5008
Loan Call Center: 1588 – 7444
Retirement Pension Call Center: 1899 – 3009
For overseas customers only: 82 – 2 – 2119 – 2000
For hearing impaired only: 070 – 7451 – 9800,9810
Samsung Fire & Marine Insurance Customer Center Phone Number
If you have confirmed the customer service phone number through the call center for each task, you can connect right away. For a quick connection, you can use three service methods provided by Samsung Fire & Marine Insurance Customer Center.
If you know the speed dial number, you can connect directly to a counselor or to the service you want to use.
This is information on the customer call center voice ARS speed dial number.
1. Car accident registration and consultation
2. Emergency dispatch for car breakdown
3. Insurance contract inquiry and change, cancellation refund inquiry
Use car insurance self-service
Use disease/accident/fire insurance self-service
Number 0 connects to a counselor
4. Inquiry about new insurance subscription
Car insurance subscription inquiry
Inquiry about life insurance such as driver’s insurance/health insurance/travel insurance
5. Illness/Injury/Fire Insurance Claim
Use self-service insurance claims
Number 0 connects to a counselor
6. Loan consultation
Check the available insurance contract loan amount and self-apply
Insurance contract loan consultation
Real estate, automobile, credit loan consultation
Number 0 connects to a counselor
7. Department/employee guidance and inconvenience counseling
Department and staff information
Customer inconvenience consultation
9. Self-issuance of various certificates and information on using ARS
Self-issuance of car insurance subscription certificate
Self-issuance of car insurance policy
Self-issuance of insurance premium payment certificate
Self-issue of invoice for insurance claim application
ARS usage fee information
0. Counselor connection
Car accident and breakdown consultation
Illness/Injury/Fire Insurance Claim
Internet direct insurance consultation
Insurance contract inquiry/cancellation/refund consultation
Samsung Fire & Marine Insurance Customer Call Center Eumseong ARS
Digital ARS is a service that allows you to immediately process the services below on the mobile web without having to connect to a counselor when you call Samseo Fire & Marine Insurance’s customer call center.
The shortcut number for digital ARS is as follows:
1. Car accident registration
2. Breakdown dispatch request
3. Confirm contract details
4. Sign up for temporary driver special contract
5. Payment of insurance premiums
6. Issuance of certificate
7. Insurance claim
Illness/Injury Insurance Claim
Check disease/injury compensation details
Information on required documents for insurance claim
8. Insurance contract loan
Insurance contract loan application
Repayment of loan principal/interest
Check loan status
Samsung Fire & Marine Insurance Digital ARS
This is the speed dial information for the loan call center voice ARS.
1. Real estate collateral, lease, credit, car loan
Payment of interest on existing loans, repayment of loans, issuance of certificates, and other consultations
New real estate mortgage loan, lease loan consultation
New credit loan consultation
2. Insurance contract terms and conditions loan
Check and apply for insurance contract loan amount (self)
Insurance contract loan repayment consultation
Issuance of insurance contract loan certificate and other consultation
Consultation on real estate mortgage loans
Samsung Fire & Marine Insurance Loan Call Center Eumseong ARS
3. Samsung Fire & Marine Insurance Customer Center Branch Information
Problems may arise that cannot be resolved by simply contacting a Samsung Fire & Marine Insurance customer center representative. In this case, you must visit the nearest Samsung Fire & Marine Insurance customer center branch where business can be handled.
On the Samsung Fire & Marine Insurance website, you can easily search for a branch nearby depending on your business. There are a total of six types of customer centers, and you can check the corresponding task and search.
Go to Samsung Fire & Marine Insurance branch location
Samsung Fire & Marine Insurance branches and service network
Customer Support Center: Cancellation/maturity/early withdrawal refund, insurance contract loan, long-term insurance (disease/injury), document submission, long-term insurance claim, issuance of certification, etc.
Branch: Insurance subscription consultation and consulting, Samsung Fire & Marine Insurance RC recruitment inquiry
Loan Center: Real estate mortgage loan consultation and application
Automobile Insurance Compensation Center: Traffic accident compensation payment, processing statement issuance
Anycar Family Center: Vehicle repair and maintenance
Anycar Land: Accident dispatch, breakdown dispatch, inspection service
For information on each customer support center location, please refer to the following.
Samsung Fire & Marine Insurance Customer Support Center
Samsung Fire & Marine Insurance Customer Support Center Nationwide Information
Name Address Telephone Number
Gangneung Customer Support Center 3rd floor, 2853 Yulgok-ro, Gangneung-si, Gangwon-do (Okcheon-dong, Samsung Fire & Marine Insurance Customer Support Center) 1588-5114
Wonju Customer Support Center 1st floor, 648 Namwon-ro, Wonju-si, Gangwon-do (Gaewon-dong, Samsung Fire & Marine Insurance Building) 1588-5114
Chuncheon Customer Support Center 6th floor, 37, Chuncheon-ro 17beon-gil, Chuncheon-si, Gangwon-do (Onui-dong) 1588-5114
Guri Customer Support Center 9th floor, 253 Gyeongchun-ro, Guri-si, Gyeonggi-do (Inchang-dong, Dow Square) 1588-5114
Bucheon Customer Support Center 3rd floor, 197 Sinheung-ro, Bucheon-si, Gyeonggi-do (Middle East, Samsung Fire & Marine Insurance Bucheon Building) 1588-5114
Seongnam Customer Support Center, 7th floor, KT&G Bundang Tower, 26 Hwangsaeul-ro 312beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do (Seohyeon-dong) 1588-5114
Suwon Customer Support Center 3rd floor, 205 Gwongwang-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Samsung Fire & Marine Insurance Suwon Office Building) 1588-5114
Ansan Customer Support Center 1st floor, 259 Gwangdeok-daero, Danwon-gu, Ansan-si, Gyeonggi-do (Gojan-dong, Ansan Building) 1588-5114
Anyang Customer Support Center, 180 Simin-daero, Dongan-gu, Anyang-si, Gyeonggi-do, G.SQURE, 26th floor, Lotte Department Store Pyeongchon Branch (Hogye-dong) 1588-5114
Uijeongbu Customer Support Center 3rd floor, 62 Simin-ro, Uijeongbu-si, Gyeonggi-do (Uijeongbu-dong, Samsung Life Insurance Building) 1588-5114
Ilsan Customer Support Center 1161 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, 11th floor (Janghang-dong, Samsung Fire & Marine Insurance Co., Ltd. Ilsan Building) 1588-5114
Pyeongtaek Customer Support Center 30 Segyo 8-gil, Pyeongtaek-si, Gyeonggi-do, (Segyo-dong, Segyo Dione Plaza) 1588-5114
Geoje Tongyeong Customer Support Center 2nd floor, 1934 Geojejungang-ro, Geoje-si, Gyeongsangnam-do (Gohyeon-dong, Jeonggwang Building) 1588-5114
Gimhae Customer Support Center 10th floor, Building C, 2342 Gimhae-daero, Gimhae-si, Gyeongsangnam-do (Buwon-dong) 1588-5114
Masan Customer Support Center 2nd floor, 674 3.15-daero, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do (Seokjeon-dong, Samsung Fire & Marine Insurance Building) 1588-5114
Jinju Customer Support Center 4th floor, Four Seasons Building, 269, Gangnam-ro, Jinju-si, Gyeongsangnam-do Jinju Customer Center (Chilam-dong) 1588-5114
Changwon Customer Support Center 6th floor, 106, Yongji-ro, Seongsan-gu, Changwon-si, Gyeongsangnam-do (Mirae Asset Securities Building, (formerly) Daewoo Securities) (Jungang-dong) 1588-5114
Gumi Customer Support Center 6th floor, 6, Gumijungang-ro 11-gil, Gumi-si, Gyeongsangbuk-do (Wonpyeong-dong) 1588-5114
Pohang Customer Support Center 5th floor, 205 Jungheung-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong, Samsung Building) 1588-5114
Gwangju Customer Support Center, 30, Sicheong-ro, Seo-gu, Gwangju, 1st floor (Chipyeong-dong, Samsung Fire & Marine Insurance Co., Ltd. Sangmu Office Building) 1588-5114
Daegu Customer Support Center 3rd floor, 401 Dongdaegu-ro, Suseong-gu, Daegu (Beomeo-dong, Samsung Fire & Marine Insurance Building) 1588-5114
Daejeon Customer Support Center 10th floor, 755 Hanbat-daero, Seo-gu, Daejeon (Dunsan-dong, Samsung Life Insurance) 1588-5114
Busan Customer Support Center 2nd floor, 184 Jungang-daero, Dong-gu, Busan (Choryang-dong, Samsung Fire & Marine Insurance Busan Choryang Building) 1588-5114
Seobusan Customer Support Center 10th floor, 30, Manduk-daero, Buk-gu, Busan (Deokcheon-dong, Mirae Building) 1588-5114
Gangnam Customer Support Center, 14 Seocho-daero 74-gil, Seocho-gu, Seoul, Samsung Fire & Marine Insurance Headquarters, 2nd floor (Seocho-dong, Customer Center) 1588-5114
Gangbuk Customer Support Center 2nd floor, 168 Wangsan-ro, Dongdaemun-gu, Seoul (Yongdu-dong, Samsung Fire & Marine Insurance Cheongnyangni Building) 1588-5114
Gangseo Customer Support Center 2nd floor, 76 Yangpyeong-ro, Yeongdeungpo-gu, Seoul (Yangpyeong-dong 4-ga, Samsung Fire & Marine Insurance Yeongdeungpo Building) 1588-5114
Songpa Customer Support Center 11th floor, 562 Songpa-daero, Songpa-gu, Seoul (Sincheon-dong, Wellis Tower, Samsung Wellis Apartment,) 1588-5114
Suyu Customer Support Center 8th floor, 314 Dobong-ro, Gangbuk-gu, Seoul Customer Center (Beon-dong, Samsung Fire & Marine Insurance Building) 1588-5114
Central Customer Support Center, 10th floor, 40 Namdaemun-ro 9-gil, Jung-gu, Seoul Center Place (Dadong, Center Place Customer Center) 1588-5114
Ulsan Customer Support Center 1st floor, 220 Jungang-ro, Nam-gu, Ulsan (Sinjeong-dong) 1588-5114
Bupyeong Customer Support Center 5th floor, 1373 Gyeongwon-daero, Bupyeong-gu, Incheon (Bupyeong-dong, North Incheon Post Office) 1588-5114
Incheon Customer Support Center 18th floor, 585 Inju-daero, Namdong-gu, Incheon (Guwol-dong, Citibank Korea) 1588-5114
Mokpo Customer Support Center 3rd floor, 116 Hwangwang-daero, Mokpo-si, Jeollanam-do (Ogam-dong) 1588-5114
Suncheon Customer Support Center 2nd floor, 8, Sungwang-ro, Suncheon-si, Jeollanam-do (Jorye-dong, Samsung Fire & Marine Insurance Building) 1588-5114
Yeosu Customer Support Center 4th floor, 5, Sicheong-dong 1-gil, Yeosu-si, Jeollanam-do (Hak-dong) 1588-5114
Iksan Customer Support Center 4th floor, 14 Hanaro 4-gil, Iksan-si, Jeollabuk-do (Eoyang-dong, Iksan Customer Center) 1588-5114
Jeonju Customer Support Center 1st floor, 409 Kirin-daero, Deokjin-gu, Jeonju-si, Jeollabuk-do Customer Center (Geumam-dong, Jeonju Building) 1588-5114
Jeju Customer Support Center, 3rd floor, 8 Eunnam-gil, Jeju-si, Jeju (Yeondong, Samsung Fire & Marine Insurance Building) 1588-5114
Seosan Customer Support Center 3rd floor, 28 Eupnae 3-ro, Seosan-si, Chungcheongnam-do