Shinhan Card Customer Center Phone Number (+ Reissue Cancellation, Loss Report) and Call Center Counselor Connection Consultation Method Time Website (+ Counselor) | Find branch locations nationwide | Branch closure days | Let’s find out about business hours.
You can check available customer center information when you need to reissue, cancel, or report loss of your Shinhan Card.
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Shinhan Card Customer Center Phone Number (+ Re-issuance Cancellation Loss Report)
Shinhan Card Customer Center Phone Number
Shinhan Card Customer Center can be used anywhere in the country at local call rates without an area code. Shinhan Card Customer Center phone number is as follows:
Customer Center Main Number: 1544-7000 (Overseas 82-2-3420-7000)
Shinhan Card loss report and approval customer center: 1544-7200
However, long-term card loan ARS: 1588-0303
Installment Finance Customer Center: 1544-7100
ARS by pressing voice recognition: 1661-7000
👇Go directly to Shinhan Card homepage. Check below for more information.
Go to Shinhan Card homepage
Shinhan Card reissue
Applications for card reissuance can be made through the Shinhan Card website, customer center (1544-7000), Shinhan Card branches, and Shinhan Bank branches.
When reissuing a card, part or all of the card number and expiration date will be changed, so if you have automatic transfer requests for insurance premiums, internet communication fees, etc., please apply for a change to a new card number through the relevant company before using it. It will take about a week or so to receive the card.
👇Apply for re-issuance Please see below for detailed information.
Apply for reissue
Cancellation of Shinhan Card
Card cancellation can be requested through Shinhan Card Customer Center (1544-7000) or email consultation.
👇 Direct link to cancellation Please check below for detailed information.
Go to cancellation
Report loss of Shinhan Card
If you lose your card, immediately after confirming the loss, report the loss through the Shinhan Card website or Shinhan Card Customer Center phone number (1544-7000).
👇 Direct link to report loss Check below for more information.
Go to report loss
Shinhan Card Call Center Consultant Connection Consultation Time Website (+Counselor)
There are a total of 5 consultation methods for connecting with a Shinhan Card call center agent: ARS, chat consultation, inquiry reception (formerly email consultation), sign language consultation, and in-person consultation.
Shinhan Fingertips Ae Sign Language Counseling Service is a counseling channel designed to provide convenient counseling services to customers with hearing and speech impairments who have difficulty receiving card business counseling over landlines. Sign language counseling service is only available through video phone (Ctalk).
Shinhan Card Call Center Agent Business Hours Information: Weekdays 9:00~18:00
Chat consultation hours: General consultation available on weekdays from 09:00 to 18:00 (other times include theft and loss/overseas consultation)
Inquiry reception (formerly email consultation) operating hours: Available 24 hours a day, 365 days a year, responses are provided sequentially from 09:00 to 18:00 on weekdays.
Sign language counseling phone number: 070-7451-9001 (Ctalk), consultation available on weekdays from 9 a.m. to 6 p.m.
👇Click to apply for consultation Check below for detailed information.
Click here to apply for consultation
Find Shinhan Card branch locations nationwide
General consultations (inquiries, inquiries, changes, etc.) can be handled quickly by calling the Shinhan Card call center (1544-7000) or using a Shinhan bank near your residence. The branch is closed on weekends and public holidays. Please refer to the table below for Shinhan Card branch locations nationwide.
Find a store by branch
Seoul Incheon Daejeon
Suwon Gwangju Daegu
Ulsan Busan Other
Shinhan Card Customer Center phone number (+ reissue cancellation, loss report) and call center agent connection, consultation method, time, website (+ agent) | Find branch locations nationwide | Branch closure days | Find out about business hours.