Hyundai Home Shopping Customer Center is operated to provide the best service and support to customers.
Hyundai Home Shopping, which provides various products and services, aims to provide quick and friendly consultation for customer satisfaction.
The customer center phone number helps customers resolve inquiries or inconveniences and have a better shopping experience.
Today, we will learn about Hyundai Home Shopping Customer Center phone number business hours and connecting to a customer service representative.
Hyundai Home Shopping Customer Center
The Hyundai Home Shopping Customer Center phone number is 1600-0000 and 1600-0009. Through these numbers, customers can contact the customer center to resolve various inquiries and problems.
The hours to connect to a customer service representative are from 9:00 AM to 8:00 PM on weekdays. Therefore, customers can contact the customer center during this time and receive the help they need. Please note that it is not operated on weekends and public holidays.
Hyundai Home Shopping is operated together with Hyundai Hmall Shopping Mall. If you want to connect to a customer service representative, call 1600-0000.
The consultation hours are from 9 AM to 8 PM on weekdays, and are closed on weekends and public holidays. During this time, customers can contact the customer service representative to receive the help they need.
When you call 1600-0000, you will receive the following three instructions:
1. You will be connected to the Hmall customer service representative via smartphone, where you can receive various information.
2. You will be connected to a customer service representative, where you can talk directly to a customer service representative to resolve issues or make inquiries.
3. You will be connected to a shopping life customer service representative, where you can receive various consultations related to shopping.
You can select the service you want. To connect to a customer service representative, press 2.
Refund Method
✅ Return Application Period
– Hmall products: Within 7 days after delivery
– TV home shopping products: Within 30 days (However, clothing, jewelry, handbags, shoes, sunglasses: Within 15 days after receiving the product, fresh food: Within 7 days)
Non-returnable situations
Except in cases where the product is defective, returns may be difficult if there are traces of use or damage due to consumer negligence.
✅ Refund Procedure
Refund processing begins within 24 hours after cancellation or return is completed.
For Hmall products, refunds are processed after the product is received and inspected, and this process may take approximately 4 to 7 days.
Refunds are processed using the payment method used when ordering, and if you wish to convert to a deposit, you can apply separately through the customer center.
✅ Refund Processing Period
– Credit Card: Approximately 3-7 days
– Check Card: Within 7 days after cancellation
– Bankbook Account Transfer: Refund the next day after refund request
– Mobile Payment: 3-5 days
– Gift Certificate Payment: Deposit refund the next day after refund request
Please familiarize yourself with the return and refund procedures to enjoy a convenient shopping experience.
Broadcast Channel Guide
If you want to watch Hyundai Home Shopping on TV, the channel number may vary depending on the cable or IPTV service provider you are using. Details are as follows.