These days, many people use simple payment methods. Among them, Kakao Pay is one of the representative payment methods widely used by people in Korea. If you have any questions regarding payment or have a problem such as a payment error, you must contact us using KakaoTalk. Surprisingly, many people seem to be uncomfortable with the process of making inquiries using KakaoTalk. In this case, we recommend that you visit the customer service website and check the frequently asked questions before calling to inquire.
Go to Kakao Pay Customer Center
KakaoPay Customer Center Phone Number
These days, when paying with Kakao Pay, each shopping mall offers many benefits, so the number of times you use Kakao Pay naturally increases, and if the amount is different from what you expected after payment, you often contact customer service. As offline customer service is not operated, people visit the site. So I looked into how to handle it.
Customer Center Phone Number: 1644-7405
Report loss or theft: 1833-7483 (report available 24 hours a day)
Customer Center Business Hours: 9:00 AM – 6:00 PM
Inquiry method: KakaoTalk or phone inquiry
The Kakao Pay customer service phone number is 1644-7405.
Operating hours are from 9:00 am to 6:00 pm on weekdays.
If a financial accident occurs, such as your card being lost or stolen, you can contact the Financial Safety Center (1833-7483), which is open 24 hours a day, 365 days a year. Except for emergency situations where the card is lost or stolen, in most cases, using KakaoTalk consultation or chatbot functions is much easier to use and can be resolved quickly. If you are not familiar with using a smartphone, you can contact a customer service center (1644-7405) to be connected to a counselor.
How to use customer center ARS
When you contact Kakao Pay’s customer service center, you will be connected to ARS. If you would like to consult on KakaoTalk, please press 1. For inquiries regarding automatic transfers, press 2 > 1. If you want to perform the work you want using the ARS dial number, the type of work varies depending on the ARS dial. Please refer to the number below.
Connect to counselor number 1
2> 1 Automatic transfer and open banking
2> 2 Transfer and payment
2> 3 Sign up, verify identity, log in
2> 4 other services
2> 5 Merchant partnership inquiries
KakaoPay online consultation
If you have any questions or inquiries while using the service, you can use the consultation function.
You can use KakaoTalk and it operates from 9 a.m. to 5:30 p.m. on weekdays.
However, in the case of the chatbot consultation service, it is convenient because it operates 24 hours a day, 365 days a year, right? lol
1. Find the Kakao Pay customer service phone number > Launch the KakaoTalk messenger, then find and touch the More button at the bottom.
2. In the more area, find the PAY icon located at the top and click on it.
3. Pay-related information is visible, but the customer service phone number we are looking for is not visible, but slowly scroll to the bottom.
Try moving.
4. Now that we have found the KakaoTalk customer center we were looking for, touch it to move the screen.
5. Afterwards, if you click on the inquiry channel, you can check KakaoTalk consultation, 1:1 inquiry, KakaoTalk customer service phone number, and financial security center. For basic consultations, please contact us via KakaoTalk or 1:1 inquiry. Pay-related information and
For urgent matters, please contact a landline phone number and receive friendly consultation from a counselor.