Today, we have summarized the Kakao Taxi customer center phone number and how to connect to a representative.
I once posted an article about how to find lost items on Kakao Taxi, and many people asked for the customer service phone number.
So I summarized it.
Kakao T Customer Center Phone Number
How to use Kakao Taxi customer center
Kakao Taxi Customer Center Phone Number Posting Thumbnail
Kakao Taxi Customer Center Phone Number
Except for Kakao Bank Customer Center, Kakao T and Kakao Customer Center do not operate separate call centers.
Therefore, Kakao Taxi’s customer center only supports mobile chat instead of calling a phone number and talking to a counselor.
You can chat with a Kakao T customer center counselor on your mobile phone. Now, I will tell you how.
Kakao T Customer Center is available on the mobile app.
Kakao Taxi’s customer center does not have a phone number and only allows mobile chat.
Please log into KakaoTalk first. Please add Kakao T Customer Center as a friend on KakaoTalk and chat with them.
When you enter a connection to a counselor, a message about connecting to a counselor will appear as shown in the picture on the left. Click Connect to a counselor and select Taxi/Black/Pet service.
In the case of connecting to a counselor rather than a chatbot, when chatting, a message appears at the top that says you are chatting with a counselor.
It may seem inconvenient because it is a mobile consultation chat, but when you actually try it, it is actually more convenient than consulting over the phone.
When I try to call customer service, the wait is so long that I often can’t connect, but Kakao T mobile chat connects really quickly.
Kakao Taxi lost refund, etc. solution
In the event of a Kakao Taxi double payment refund or lost item, you can also solve the problem with a chatbot.
Now, I will tell you how to use the Kakao Taxi customer center chatbot.
Kakao Taxi lost even with chatbot, Refunds, etc. can be resolved.
You can check taxi usage details at the Kakao T Customer Center.
After entering the Kakao T Customer Center app, select Taxi/Black/Pet, check the taxi you took, and click Select usage history.
In addition to reporting lost items and receiving refunds for double payments, you can file various reports. Recently, with the introduction of Kakao Taxi tipping, reports of forced tipping were also added.
Most reports can be filed through a chatbot without having to contact a counselor, so it would be best to file through the chatbot.
This was a post about how to use the Kakao Taxi customer service center. thank you