Countries close to Korea, such as Japan and Southeast Asia, usually tend to use low-cost airlines. However, sometimes, when the schedule changes or is canceled, you may need to cancel the ticket you purchased. So today, I will tell you about Eastar Jet’s cancellation fees and customer center phone number. Those who recently purchased tickets through Eastar Jet, please use today’s information to resolve issues such as cancellation, schedule change, and refund.
The Eastar Jet customer center phone number is 1544-0088, and is open from 7:00 AM to 9:00 PM for domestic flights and 9:00 AM to 7:00 PM for international flights. You can resolve issues through the FAQ at other times. We have organized frequently asked questions and answers into categories such as reservations, additional services, airport services, in-flight services, baggage, other, and website/mobile. Please click on the link below to resolve any issues or questions you are currently experiencing. ▶ Go to Eastar Jet’s FAQ You can change or cancel your reservation through the website. However, please note that it is available up to 1 hour before departure and that a change fee may be charged depending on the type of fare and the time of change.
Domestic flight change/cancellation feeWhen changing the schedule, a special price of 5,000 won/discounted/regular fare is applied free of charge from 8 days before departure to 8 days after reservation, and a special price of 10,000 won/discounted/regular fare of 5,000 won each is changed free of charge from 7 days to 1 hour before departure. However, in the case of cancellation fees, special fares purchased through social commerce, etc. cannot be refunded, and only airport facility usage fees and fuel surcharges can be refunded. The fee is waived for changes and cancellations to the itinerary within 24 hours of reservation.International flight change/cancellation feeThe following are international flight change/cancellation fees. When changing the schedule, a special price ticket is charged 40,000 won, and a discount is waived or 20,000 won depending on the period. If you cancel, a special air ticket price of 60,000 won will be charged, and discounts will be exempted or charged from 20,000 to 60,000 won depending on the period. If you do not board or cancel 1 hour before the flight departure time, a fee of 100,000 won will be charged (excluding the cancellation fee).
The same fee applies to adults and children, but infants who do not occupy a seat are not charged a fee. If you change or cancel your schedule, your assigned seat, in-flight meal, and checked baggage will also be canceled, so please keep this in mind.
So far, we have provided information on Eastar Jet’s cancellation fee and customer center phone number. There has been a lot of talk about the cancellation fee recently, so I hope it will be resolved in a good way.