The ADT Caps Customer Center app is a service that provides expense information and contract information to customers who use Caps security services anytime, anywhere via their smartphone. The main functions are real-time expense status check, expense release history inquiry/e-mail and fax sending, expense address emergency contact network inquiry and modification, contract information and billing information inquiry, and tax invoice e-mail reissuance.
When you access the CAPS website, you can go to the [Customer Support] menu and check the user manual. If you have any questions about viewguard, access control, and ADT POS services, please check the manual. The customer center app manual provides a total of seven instructions:
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First, in case of fee inquiry, you can easily check the payment details at your workplace at a glance. You can easily perform tasks such as checking monthly payment details and requesting reissue of tax invoices.
You can easily check the expense and release details of your business. Expenses/releases can be classified by date and location. In terms of user management, you can check who is registered in your emergency contact network at once and easily add and edit them directly from the app.
The security/release notification service allows you to check the security and release status of your business in real time, allowing for safer management. It is easy to use with the remote function, and you can set or cancel expenses remotely from the app without having to go to the workplace.
You can also request after-sales service and key card support through the app, and even if it is difficult to connect to the customer center due to a high volume of calls, you can easily dispatch and request key card support through the app. You can conveniently manage mobile card issuance, deletion, and changes through the customer center app, and check the mobile card manual.