Today, I would like to tell you the customer service phone number you can call if you have any questions while using BC Card. BC Card has many users, and a customer center is operated so that inquiries can be made conveniently at any time. So, I would like to give you the customer service phone number. You can check it right here without having to take notes!
☞Go to BC Card Customer Center
Introduction to BC Card Customer Center
BC Card Customer Center is a service operated for customers who use BC Card.
BC Card is known as one of the most representative credit card companies in Korea, and its customer center is responsible for providing answers and assistance to users’ inquiries.
Find out the BC Card customer service phone number
The phone number for BC Card Customer Center is 1588-4000. BC Card Customer Center provides consultation 24 hours a day, and you can contact us by phone at any time.
☞Go to BC Card Customer Center
When inquiring by phone, your card number and personal information may be verified, so preparing them in advance will allow for a smooth consultation.
BC Card Customer Center operating hours and usage rules
BC Card Customer Center is open 24 hours a day, 365 days a year. Please note that waiting times may occur when making inquiries by phone. Additionally, the BC Card Customer Center plays the main role of handling inquiries regarding card use. Please note that we provide services such as checking card payment details, changing usage limits, and reporting card loss.
Required documents and preparations when using the customer center
When visiting the customer center or inquiring by phone, please prepare the necessary documents and materials below to ensure efficient consultation.
1. BC Card Membership Card: BC Card membership card is an important ID required to receive various services related to card use. Please be careful not to lose your card membership card.
2. Documents for verifying personal information: BC Card may proceed with information verification procedures to protect customers’ personal information. You must prepare documents to verify your personal information. For example, a copy of your ID card, resident registration card, driver’s license, etc.
Things to know before using the BC Card Customer Center
There are a few things you should know before using the BC Card Customer Center.
☞Go to BC Card Customer Center
1. Possibility of waiting time: Because many customers leave inquiries at the customer center, waiting time for consultation may occur. Please take this into consideration and decide whether to consult over the phone or leave an inquiry through the official website.
2. Friendly and accurate consultation: BC Card customer service staff are doing their best to provide friendly and accurate answers. You can have a smooth consultation by explaining your inquiry in detail and following the staff’s instructions.
BC Card Customer Center Frequently Asked Questions
1. What should I do if I lose my card password? You can call BC Card Customer Center or apply for password reset through the BC Card official website. You can receive detailed guidance by contacting customer service.
2. There is an error in the payment details. How do I solve this? If there is an error in your payment history, please call BC Card Customer Center or use online consultation. Our customer service staff will do their best to solve your problem.
3. What should I do if I lose my card? If you lose your BC Card, you must call BC Card Customer Center as soon as possible to report the loss. Customer center staff will take appropriate action after receiving a loss report.