Nowadays, you can make a return reservation online without having to call the courier company, as long as you have a waybill. If you purchased it from an open market or large online shopping mall, you can go through the automated return process, but if not, you must call the delivery company directly. If receiving guidance through a call center is cumbersome or takes a long time, try requesting a return online.
▼ The company mentioned today is Rosen Express, but most of them allow you to make a reservation for return delivery. Even if you refer to this information and proceed with the procedure on another courier company’s website, you will not have much difficulty. Search for “Rogen Express” on Naver and go to the website.
How to track Rosen Express delivery and make return reservations online
▼ On the Rosen Express homepage, select [Delivery Service] > [Delivery Reservation] from the top menu.
How to track Rosen Express delivery and make return reservations online
▼ Not only delivery reservations but also return reservations are possible as a non-member. If registering as a member is a hassle, select Non-member and click the [Delivery Reservation] button. There is an ARS number right below the phone number, but it is not answered often because there are not many operators.
How to track Rosen Express delivery and make return reservations online
▼ On the personal information use consent screen, check “I agree” and proceed to the next page.
How to track Rosen Express delivery and make return reservations online
▼ On the delivery reservation page, select return reservation, go to the right and click the delivery reservation button. If you are making a return reservation, you must make the reservation within 3 days, excluding Sundays and public holidays. And if you apply after 6pm, your reservation will be made for the next day.
How to track Rosen Express delivery and make return reservations online
▼ On the information entry page for courier reservation, you must enter the tracking number of the product to be returned. If you threw it all in the trash, the only thing you can do is call and ask.
How to track Rosen Express delivery and make return reservations online
▼ Finally, enter the recipient information and product information and click OK to complete the application. There is no need to enter the product information individually as all you need is the tracking number. Above, we learned about how to request a return from Rosen Courier on the Internet.