Ablyly has established itself as a popular platform for those interested in fashion and shopping.
If you have any questions or problems while purchasing a product or using a service, you can receive quick and friendly help through the customer center.
In this article, we will take a closer look at the Ablyly customer center’s phone number, operating hours, and various inquiry methods.
Ablyly’s customer center phone number is 1833-8021.
The operating hours are Monday to Friday, 10:00 AM to 6:00 PM.
The lunch hour is from 12:30 PM to 1:30 PM, so phone consultations may not be availAbly during these hours.
Please note that the center is not open on weekends or public holidays.
📞 Ablyly Customer Center Phone Connection 📞
🔗 Go to Ablyly Homepage 👉
Ablyly provides various channels so that customers can make inquiries in various ways.
In addition to phone calls, consultations are availAbly through the KakaoTalk channel, which allows for more convenient inquiries.
Here are the steps to add Ablyly’s KakaoTalk friends. You can add the customer support center by pressing the magnifying glass button in the KakaoTalk app, searching for ‘Ablye’, and adding it as a friend.
You can then proceed with the consultation via chat.
Consultation hours are from 9:30 AM to 6:00 PM, Monday through Saturday.
You can also easily contact us through the Ablye app.
After going to ‘My Page’ in the app, click on ‘Customer Center’, and then click the ‘Contact Us’ button to select the method you want among email, KakaoTalk, and phone.
If you contact us through the Internet, you can receive consultation through 1:1 chat inquiry on the Ablye official website or app, or through direct inquiry on the store product page.
Ablye’s customer center provides quick and friendly service to increase customer satisfaction.
If you have any questions about product purchases, delivery, refunds, etc., you can contact us in various ways to resolve the issue.
In particular, since phone consultations can be difficult to connect due to high call volume, it is also a good idea to receive a quick response through KakaoTalk consultation.
Here is a summary of the phone number and hours of operation of the Ably Customer Center:
Phone number: 1833-8021
Operating hours: Monday ~ Friday, 10:00 ~ 18:00
Lunchtime: 12:30 ~ 13:30
Ably KakaoTalk consultation:
Add KakaoTalk friend: @Ably
Consultation hours: Monday ~ Saturday, 09:30 ~ 18:00
Inquiries through the Ably App:
Choose between email, KakaoTalk, and phone through the My Page > Customer Center > Contact Us button
“Ably Customer Center phone number and hours of operation”
Ably Membership Levels
Ably Membership levels are divided into WHITE, YELLOW, ORANGE, RED, VIP, and VVIP, and the benefits provided are as follows.
Ably Customer Membership Level
Level WHITE YELLOW ORANGE RED VIP VVIP
Conditions No purchase history
New user Cumulative payment amount for the last 4 months
Less than 100,000 won Cumulative payment amount for the last 4 months
100,000 won or more Cumulative payment amount for the last 4 months
200,000 won or more Cumulative payment amount for the last 4 months
400,000 won or more Cumulative payment amount for the last 4 months
800,000 won or more
Benefits 1% accrual
Free shipping 1% accrual
Free shipping
Unconditional 7% coupon payment
(Paid twice a month) 1% accrual
Free shipping
3,000 won coupon payment
(Paid twice a month) 1% accrual
Free shipping
9,000 won coupon pack payment
(Paid twice a month) 3% accrual
Free shipping
15,000 won + 10% coupon pack payment
(Paid twice a month) 5% Accumulation
Free shipping
18,000 won + 15% coupon pack payment
VVIP exclusive special coupon payment
(Paid once a month)
Ably Customer Center FAQ
We also provide answers to frequently asked questions through the Ably Customer Center. We have compiled the most frequently asked questions by customers.
Inquiries about orders
Q: The product I ordered has not arrived yet. How do I check it?
A: You can check the delivery status of the product you ordered on the Ably app or website. You can track the delivery of the order in ‘My Page’ > ‘Order History’. You can also contact the customer center to check the detailed delivery status.
Inquiries about refunds and exchanges
Q: How do I return or exchange a product?
A: You can return or exchange a product within 7 days of receiving the product. You can apply through ‘My Page’ > ‘Order History’ > ‘Return/Exchange Request’ in the Ably app. If you have any additional inquiries, please contact the customer center.
Q: What are the return/exchange shipping costs? A: Basically, the return/exchange shipping fee is 5,000 won, and 11,000 won for Jeju/mountainous areas. The shipping fee for partial returns is 2,500 won, and 5,500 won for Jeju/mountainous areas.
Other inquiries
Q: How do I open an Ablyly store?
A: You can apply for a store at Ablyly Seller Square. Simply choose the appropriate type between Sellers and Partners and fill out the application form. For detailed procedures, please refer to the Ablyly Seller Square website.
Q: How long does it take to contact Ablyly Customer Center?
A: Generally, you will receive a response within 14-15 hours after making an inquiry. However, please note that the response time may vary depending on the volume of inquiries.
Ablyly Customer Center provides quick and accurate answers to various inquiries to ensure customer convenience. Please contact us at any time if you have any questions.
Conclusion
Ablyly Customer Center provides various inquiry methods through phone, KakaoTalk, and app to ensure maximum customer convenience. Please check the operating hours and availAbly consultation times carefully, and choose the appropriate method to inquire. We hope you will continue to have a satisfactory shopping experience through quick and friendly responses.