코스트코 반품It is not possible to exchange items at Costco. Exchanges are not possible for defective items, clothing, or products with sizes.
Costco is a closed mall operated by a membership system. However, once you become a member and purchase an item, we thoroughly help you process a refund from the member’s point of view. Costco has a double guarantee system, so if you are not satisfied with the product, you can return it, and if you do not like the product after using the membership card, you can process a refund. It has such a strong refund service system.
refund policy
Even underwear that is sealed and packaged can be refunded if you touch it at home and it does not feel the way you want. If you purchase frozen food with a zipper bag and open it at home, if the zipper bag is broken, this is also a reason for exchange. In other marts, refunds and returns are never made for reasons of opening, but Costco does.
Products purchased offline can be refunded or returned by visiting the store. You do not have to return it at the store you purchased it from, and you can get a refund at any store nationwide. However, for essential items, you need the product to be refunded and a receipt or membership number.
Product Refund Desk
You can get a refund by visiting the Costco Product Refund Information Desk, presenting the item you want, calling your membership number, or presenting your purchase receipt. Like other non-Costco stores, if you have a receipt, you can of course get a refund. If you have lost your receipt or received it as a gift and do not have it, just present your membership number. Because it is a mall operated by members, refunds are made with the records of purchases.
If you want a refund or repurchase, simply go back into the store and repurchase the item you want.
If you purchased an item online, you can proceed with the refund process both online and offline. If you wish to refund the amount after canceling or returning an order online, you can proceed immediately by selecting Request for Return in the order history of My Page. If you purchased online but plan to visit a physical Costco store, you can also use the physical store return method described above.
However, in the case of online orders, you should be careful because some online returns may not be processed. Some items cannot be returned online and can only be returned offline, so in these cases you must come in person to return them.
In the case of Costco refunds, exchanges, and returns, they are very generous compared to other markets. So, if there is a defect, or if you buy it and don’t like it or don’t like it, please come back and return it for a refund. Exchanges are not possible according to Costco’s policy, so you can proceed with a repurchase after a refund.
TEL. 02.1234.5678 / Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
© Kakao Corp.
