Cuckoo Service Center/Customer Center Summary – If your Cuckoo rice cooker, induction range, electric range, air fryer, dishwasher, air purifier, or dehumidifier breaks down, please refer to the Cuckoo Service Center below. When reporting a breakdown, it is best to call the customer center or request service by calling the customer service center or local service center before visiting.
index
Cuckoo Customer Center Phone Number
Things to check before applying for service center AS
Cuckoo Service Center by Region
Seoul Cuckoo Service Center
Incheon Service Center
Gyeonggi Service Center
Gangwon Cuckoo Service Center
Daejeon / Sejong / Chungcheong Cuckoo Service Center
Gwangju / Jeolla Cuckoo Service Center
Daegu / Gyeongbuk Cuckoo Service Center
Busan / Ulsan / Gyeongnam Cuckoo Service Center
Jeju Cuckoo Service Center
Find it on the official Cuckoo Service Center website
Notice
Cuckoo Customer Center Phone Number
Category Content
Phone number 1588-8899
Operating hours: Weekdays 09:00 ~ 18:00
Saturday 09:00 ~ 13:00 (Closed on Sundays, public holidays, and substitute holidays)
Things to check before applying for service center AS
(Source: Cuckoo official website)
What if steam leaks through the lid?
Check if there are any foreign substances on the packing.
Check whether the packing is worn. Packing is a consumable and it is recommended to replace it once a year.
When the rice is too tough or cooked
Please make sure the menu selection is correct.
Please make sure you have adjusted the water correctly.
Check that the lid is not opened while steaming.
There is a smell while keeping warm.
Make sure the lid is completely closed.
Check to see if the outlet is disconnected or the power is turned off during warming.
Check to see if you have kept the rice warm for more than 12 hours or if you have kept the rice warm for too little.
Check to see if you have used a spatula or mixed cold rice or different types of rice to keep it warm.
A strange odor occurs immediately after cooking or while warming.
After cooking anything other than rice, check to see if it is thoroughly cleaned.
If there is an odor when keeping the product warm, boil water to disinfect it.
Disinfection method
Set the water level to about 4 servings of white rice in the inner pot, add 1 tablespoon of vinegar, and close the lid.
Press the pressure cook button to boil the water. After boiling for 20-30 minutes, press the cancel button for 2 seconds to release the steam.
After boiling the water, wash the inner pot thoroughly.
There is a strange noise when cooking or keeping warm.
The sound of wind blowing (“booming”) when cooking is normal, as it is the sound of the blower motor running.
The sound (“jjik”) during cooking and keeping warm is normal as it is the sound made when the IH pressure rice cooker is operating.
Cuckoo Service Center by Region
You can also find regional Cuckoo service centers on the Cuckoo official website. You can access the menu in the following order: Customer Service – Service Center – Find Center.
Seoul Cuckoo Service Center
Dongdaemun Cuckoo Service Center
Phone number: 02-2135-9903
Address: 411 Gosanja-ro, Dongdaemun-gu (Yongdu-dong)
Seongbuk Cuckoo Service Center
Phone number: 02-6954-2792
Address: Pungyang Building, 75 Dongsomun-ro (Dongsomun-dong 6-ga), Seongbuk-gu, Seoul
Geumcheon Cuckoo Service Center
Phone number: 02-6956-9947
Address: 1st floor, 1282 Nambusunhwan-ro, Geumcheon-gu, Seoul (Gasan-dong)
Jungnang Cuckoo Service Center
Phone number: 02-6953-9954
Address: 1st floor, 220 Myeonmok-ro, Jungnang-gu, Seoul (Myeonmok-dong)
Gangnam Cuckoo Service Center
Phone number: 02-561-9996
Address: 745 Samseong-ro, Gangnam-gu, Seoul (Nonhyeon-dong)
Songpa Cuckoo Service Center
Phone number: 02-582-2782~3
Address: 68 Ogeum-ro 36-gil, Songpa-gu, Seoul
Eunpyeong Cuckoo Service Center
Phone number: 02-354-3888
Address: 28-7 Yeokchon-dong, Eunpyeong-gu, Seoul
Gangseo Cuckoo Service Center
Phone number: 02-3664-8988
Address: 201 Gangseo-ro, Gangseo-gu, Seoul
Mapo Cuckoo Service Center
Phone number: 02-3272-0082
Address: 1st floor, Sogang Building, 80 Baekbeom-ro, Mapo-gu, Seoul
Gwangjin Cuckoo Service Center
Phone number: 02-3437-8998
Address: Yein Building, 253 Jayang-ro, Gwangjin-gu, Seoul
Seongdong Cuckoo Service Center
Phone number: 02-2252-8876
Address: 261 Wangsimni-ro, Seongdong-gu, Seoul (Haengdang-dong)
Gangdong Cuckoo Service Center
Phone number: 02-2203-9836
Address: Seowon Building, 167 Sangam-ro, Gangdong-gu, Seoul
Gangbuk Cuckoo Service Center
Phone number: 02-995-6215~7
Address: Seungjin Building, 231 Samyang-ro, Gangbuk-gu, Seoul
Dobong Cuckoo Service Center
Phone number: 02-6953-1971
Address: 115 Banghak-ro, Dobong-gu, Seoul (Banghak-dong)
Nowon Cuckoo Service Center
Phone number: 02-939-9313
Address: 1st floor, Pyeonghwa Building, 526 Nowon-ro, Nowon-gu, Seoul
Gwanak Cuckoo Service Center
Phone number: 02-882-4717
Address: 1st floor, Jeonghojin Knit, 1962 Nambusunhwan-ro, Gwanak-gu, Seoul (Bongcheon-dong)
Kuro Cuckoo Service Center
Phone number: 02-6954-0932
Address: 1st floor, 240 Guro-dong-ro, Guro-gu, Seoul (Guro-dong)
Yeongdeungpo Cuckoo Service Center
Phone number: 02-843-1588
Address: Room 101, Daelim Star Building, 4 Dorim-ro 48-gil, Yeongdeungpo-gu, Seoul
Yangcheon Cuckoo Service Center
Phone number: 02-6956-9912
Address: 542 Gonghang-daero, Yangcheon-gu, Seoul (Mok-dong, Yangseo Building)
Incheon Service Center
Namdong Cuckoo Service Center
Phone number: 032-713-9924
Address: 1st floor (Deokyoung Building), 850 Inju-daero, Namdong-gu, Incheon (Mansu-dong)
Bupyeong Cuckoo Service Center
Phone number: 032-507-4361
Address: 953 Gyeongin-ro, Bupyeong-gu, Incheon
Gyeyang Cuckoo Service Center
Phone number: 032-541-9505
Address: 1st floor, Jeong Building, 210 Gyeyang-daero, Gyeyang-gu, Incheon
Yeonsu Cuckoo Service Center
Phone number: 032-814-9930
Address: 67 Yongdam-ro, Yeonsu-gu, Incheon
Incheon Cuckoo Service Center
Phone number: 032-429-5517
Address: 1st floor, Deokjin Building, 113 Juan-ro, Michuhol-gu, Incheon
Incheon Geomdan Cuckoo Service Center
Phone number: 032-565-1588
Address: 1st floor, 866 Seogot-ro, Seo-gu, Incheon (Majeon-dong)
Seoincheon Cuckoo Service Center
Phone number: 032-566-6483
Address: 352-1 Seogot-ro, Seo-gu, Incheon
Gyeonggi Service Center
Hanam Cuckoo Service Center
Phone number: 031-8027-8902
Address: 1st floor, 67 Deokpung-ro (Deokpung-dong), Hanam-si, Gyeonggi-do
Namyangju Cuckoo Service Center
Phone number: 031-522-6054
Address: 1st floor, The Class One, 181 Migeum-ro, Namyangju-si, Gyeonggi-do (Dasan-dong)
Ansan Cuckoo Service Center
Phone number: 031-8042-3991
Address: Room 106, 1st floor, 77 Seonbu Gwangjang-ro, Danwon-gu, Ansan-si, Gyeonggi-do (Seonbu-dong, Neulbom Suiteville 2)
Pangyo Cuckoo Service Center
Phone number: 031-8023-9885
Address: 1st floor, 49 Imae-ro (Imae-dong), Bundang-gu, Seongnam-si, Gyeonggi-do
Gwangmyeong Cuckoo Service Center
Phone number: 02-6954-7927
Address: 1st floor, 4 Gaebong-ro (Gaebong-dong), Guro-gu, Seoul
Gimpo Cuckoo Service Center (specialty store)
Phone number: 031-997-6168
Address: 1st floor, 4 Jungbong-ro, Gimpo-si, Gyeonggi-do (512-1 Gamjeong-dong)
Bucheon Cuckoo Service Center (directly managed branch)
Phone number: 032-325-9985
Address: Cuckoo, 1st floor, JG Building, 347 Gilju-ro, Bucheon-si, Gyeonggi-do (Jungdong)
Ilsan Cuckoo Service Center
Phone number: 031-994-8871
Address: 1st floor, Jesangga-dong, Gangseon Village, 81 Juyeop-dong, Ilsanseo-gu, Goyang-si, Gyeonggi-do
Deogyang Cuckoo Service Center
Phone number: 031-972-0660
Address: Room 104, 1st floor, Hwajeong Bus Terminal, 74 Hwasin-ro 260beon-gil, Deokyang-gu, Goyang-si, Gyeonggi-do
Paju Cuckoo Service Center (specialty store)
Phone number: 031-949-8164
Address: 7-41 Garam-ro 21beon-gil, Paju-si, Gyeonggi-do (Wadong-dong)
Seongnam Cuckoo Service Center
Phone number: 031-756-9161
Address: 111 Majiro, Jungwon-gu, Seongnam-si, Gyeonggi-do
Cuckoo Service Center in Gwangju, Gyeonggi
Phone number: 031-766-9940
Address: Taekyung Building, 7 Tanbeol-gil, Gwangju-si, Gyeonggi-do
Osan Cuckoo Service Center
Phone number: 031-8055-8164
Address: Room 101, 1st floor, 240 Gyeonggi-daero (Won-dong), Osan-si, Gyeonggi-do
Gunpo Cuckoo Service Center
Phone number: 031-8045-9988
Address: 4, Gunpo-ro 539beon-gil, Gunpo-si, Gyeonggi-do (Dang-dong)
Icheon Cuckoo Service Center
Phone number: 031-632-8866
Address: 7 Seolbong-ro, Icheon-si, Gyeonggi-do
Yongin Suji Cuckoo Service Center
Phone number: 031-281-9953
Address: Chaeseondang, 13, Suji-ro 342beon-gil, Suji-gu, Yongin-si, Gyeonggi-do
Yongin Cheoin Cuckoo Service Center
Phone number: 031-334-9953
Address: Cuckoo Yongin Service Center, 1410 Jungbu-daero, Cheoin-gu, Yongin-si, Gyeonggi-do
Buksuwon Cuckoo Service Center
Phone number: 031-257-9923
Address: 1st floor, 125 Songwon-ro (Jowon-dong), Jangan-gu, Suwon-si, Gyeonggi-do
Suwon Cuckoo Service Center
Phone number: 031-898-9904
Address: 391 Gyeongsu-daero, Gwonseon-gu, Suwon-si, Gyeonggi-do
Seosuwon Cuckoo Service Center
Phone number: 031-8019-8891
Address: 200 Geumho-ro, Gwonseon-gu, Suwon-si, Gyeonggi-do (Tap-dong)
Siheung Cuckoo Service Center
Phone number: 031-313-1166
Address: 1st floor, 60 Eungye-ro 338beon-gil, Siheung-si, Gyeonggi-do (Daeyadong)
Ansan Cuckoo Service Center
Phone number: 031-401-8572
Address: #108, Millennium 2, 141 Gwangdeok-daero, Danwon-gu, Ansan-si, Gyeonggi-do
Anyang Cuckoo Service Center (directly managed branch)
Phone number: 031-454-9933
Address: 1st floor, Unideco Building, 302 Gwanak-daero, Dongan-gu, Anyang-si, Gyeonggi-do
Hwaseong Cuckoo Service Center
Phone number: 031-225-8789
Address: Metro Plaza, 37-6 Byeongjeom-ro, Hwaseong-si, Gyeonggi-do
Pyeongtaek Cuckoo Service Center
Phone number: 031-658-9022
Address: 65 Pyeongtaek 4-ro, Pyeongtaek-si, Gyeonggi-do
Guri Cuckoo Service Center (specialty store)
Phone number: 031-558-9989
Address: 1st floor, Madeul Tower, 1 Galmaesunhwan-ro, Guri-si, Gyeonggi-do (Galmae-dong)
Uijeongbu Cuckoo Service Center
Phone number: 031-875-8899
Address: 1st floor, Daeyoung Building, 402 Pyeonghwa-ro, Uijeongbu-si, Gyeonggi-do
Pocheon Cuckoo Service Center
Phone number: 031-542-5353
Address: 674 Hoguk-ro, Soheul-eup, Pocheon-si, Gyeonggi-do
Gangwon Cuckoo Service Center
Chuncheon Cuckoo Service Center
Phone number: 033-264-8399
Address: 73 Chuncheonsunhwan-ro, Dongnae-myeon, Chuncheon-si, Gangwon-do
Sokcho Cuckoo Service Center
Phone number: 033-631-8898
Address: 2nd floor, Cheongcho Plaza, 4030 Donghae-daero, Sokcho-si, Gangwon-do (Joyang-dong)
Yeongwol Cuckoo Service Center
Phone number: 033-374-8884
Address: 58 Hasongan-gil, Yeongwol-gun, Gangwon-do
Wonju Cuckoo Service Center
Phone number: 033-765-9585
Address: 554, Sicheong-ro, Wonju-si, Gangwon-do
Gangneung Cuckoo Service Center
Phone number: 033-646-6355
Address: 127 Gangneung-daero, Gangneung-si, Gangwon-do
Daejeon