If you are a Hana Card customer, we will briefly and easily explain the essential things you need to know.
Hana Card Customer Center
We will introduce how to quickly handle tasks such as quick connection, consultation, loss, reissue, voice phishing, app use, and internet banking.
※We will shorten your time as much as possible.
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
How to quickly connect to a representative at Hana Card Customer Center
Hana Card representative ARS number = 1800-1111, consultation hours: (Weekdays 09:00 ~ 18:00).
This is the first quick connection method for individual members after making a phone call.
Individual member = 1 time
No. 1: Limit inquiry
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
Inquiries regarding payment and deposit = No. 2
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
Financial services = No. 3
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
Information regarding overseas use = No. 4
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
Mobile service, point information = 5
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
No. 6 = Product service provision performance inquiry
No. 7 = Card reissue, No. 8 = Card cancellation, No. 0 = Consultant connection
Go to Hana Card ARS
This is a quick connection method after calling the Hana Card Customer Center at 1800-1111 and using speed dial numbers 2 to 9.
Affiliate = Number 2
No. 1: Transaction approval
No. 2: Cancel transaction approval
No. 3: Affiliate store sales performance pass service
No. 4: Affiliate store number inquiry
No. 5: Merchant payment inquiry
Number 0: Connect to a counselor
Corporate Member = Number 3
No. 1: Check payment amount
No. 2: Check usage level
No. 3: Information on usage details and resending invoice
Number 0: Connect to a counselor
Card issuance information and simple consultation = No. 4
No. 1: New card issuance No. 2: Card issuance progress inquiry No. 3: Simple consultation and non-member No. 4: Gift card No. 0: Consultant connection
Card loans, car installment finance and credit loans = No. 5
No. 1: Long-term card loan (card loan) service
No. 2: General credit loan service (1800-1207)
No. 3: Car installment financial service (1800-1221)
Request for income deduction and card usage history = No. 7
Hana Card Customer Center Lost,Reissue,Consultation,App Quick Connection
Hana Card Customer Center Loss, reissue, consultation, app quick connection
Registration for use = 9 times
No. 9: Registration for use
Hana Card Finance, Approved ARS How to quickly connect to a counselor
Hana Card Financial ARS = Short-term, long-term card loan / Loan interest Yes point repayment application / Partial payment amount carryover agreement method.
Hana Card Approval ARS = Card loss report and financial accident / Merchant approval, cancellation / Usage limit inquiry / Approval history inquiry / Card cannot be used.
Hana Card financial ARS number = 1800-1000 / Hana Card approval ARS number = 1800-2000.
Hana Card Financial ARS, short-term card loan = No. 1
Number 1: Payment account transfer
No. 2: Immediate card payment
No. 3: Reserved transfer
No. 4: Transfer confirmation inquiry
Number 0: Connect to a counselor
Long-term card loan = 2
Number 1: Payment account transfer
No. 2: Immediate card payment
No. 3: Principal and interest payment information
No. 4: Transfer confirmation inquiry
Number 0: Connect to a counselor
Loan interest yes point repayment application = 3
No. 3: Application for loan interest Yes Points repayment
Partial payment amount carryover agreement = 4
No. 4: Partial payment amount carryover contract
Agent connection = 0
Number 0: Connect to a counselor
Hana Card approval ARS, loss report and financial accident report = 1
Number 0: Report financial accidents such as voice phishing
Number 1: Report lost card
No. 2: Cancellation of loss report
No. 3: Check loss report details
Merchant transaction approval = 2
No. 2: Merchant transaction approval
Cancellation of franchise approval = 3 times
No. 3: Cancellation of franchise approval
Usage level inquiry = 4 times
No. 1: Check usage level
No. 2: Long-term card loan limit inquiry
No. 3: Request to increase limit
Approval history inquiry = 5
No. 5: Check approval details
Card cannot be used = 6
No. 6: Card cannot be used
General consultation ARS connection = 9
No. 9: General consultation ARS connection
Agent connection = 0
Number 0: Connect to a counselor
Go to Hana Card Finance, Approved ARS
Find a Hana Card branch near me
If you would like to inquire about loss, theft, reissuance, or other inquiries, please be sure to find a Hana Bank or Hana Card branch near you.
Be sure to bring your ID with you when you visit.