한전 고객센터 전화번호For electricity-related matters, such as inquiries about electricity bills or reports of electrical breakdowns, it is best to contact the KEPCO Customer Center for consultation. KEPCO operates a 24-hour electrical consultation customer center for electrical consultations and breakdown reports.
I think it’s really good to hear that they operate 24 hours a day to report electrical breakdowns, perhaps because there are many emergency situations that require quick reporting and fixing of electrical breakdowns. It is said that they are open 24 hours a day for not only electrical breakdown reports but also electrical consultations, so you can call to report a breakdown or receive consultation when necessary.
You can connect to the KEPCO Customer Center phone number by dialing 123 without the area code. When calling from a mobile phone, you can connect by dialing the area code before 123.
[KEPCO Customer Center Phone Number]
– Landline phone: 123 without area code
– Cell phone: Area code + 123
When you call KEPCO’s customer center, the call is first connected to ARS. To report an electrical breakdown, press 1 and you will be connected immediately.
ARS number 2 is for bill inquiry and payment, number 3 is for sending tax invoices/various statements by fax, and number 0 is for connecting to a counselor. Consultation for foreigners is also available. If you press 7, you can receive consultation in English.
Even while receiving guidance through ARS, you can connect to a counselor by pressing 0, so if you need to connect to a counselor, you can connect by pressing 0.
In addition to making phone calls, you can also file complaints with the KEPCO Customer Center through the Internet website. You can use the customer support center by searching for Korea Electric Power Corporation on the portal site you frequently use, visiting it, and clicking the customer support button.
The electricity complaint service available on the Korea Electric Power Corporation website allows you to view and pay electricity bills, apply for automatic electricity bill payment, apply for and cancel bills, etc. You can also calculate electricity bills using the electricity bill calculator.
Also, you can apply for discounts for large families, recipients of basic livelihood security, the disabled, and the next-lowest income class, and you can also make suggestions or reports on the Internet homepage.
Above, I found the KEPCO customer center phone number. When you need to call KEPCO’s customer service center for electricity-related reports or inquiries, you can call the number 123 and get the necessary information resolved. Have a happy day today.